Itaz Pte Ltd is an IT Solutions and Services company in Singapore. Like many companies, Itaz faced internal communication barriers as the managements were not equipped with the adequate management skills, resulting in low-level staffs being dissatisfied with the managements. On top of that, there is low performance on the sales team as the sales engineers were not fully qualified to manage customer account despite pre-job training and orientation program.
After a free consultation had been conducted, the director realized the importance of developing the human capital in the company as a foundation for the company’s structure. Through the Capability Development Grant (CDG), they were able to engage in consultation and trainings at a heavily subsidized rate. After rounds of analysis and interviews done by our HCD consultants, the management were able to find out the employees’ needs and to understand the employees a little more.