Being a globally recognised restaurant, PUTIEN is not only concerned with the quality of their cuisine, but also places an emphasis on its customer service.
Despite having their own in-house trainer, they also constantly seek opportunities to provide better services to their customers. Thus, PUTIEN invited our veteran trainer, Ms Yao Lan to customize a leadership development training for its branch managers and head chiefs. As a result, the leadership skills among the restaurant managers improved significantly.
The course we help them to customize is
Learning & Development
- Conduct learning needs analysis
- Develop a system to measure training effectiveness
- Leadership development
- Customised leadership training to branch managers and head chiefs
What our clients said:
“Impact Analysis consultants effectively improved our restaurant manager leadership skills”
Chen Juan, Training Manager of PUTIEN